Terms & Conditions

Using the catalogue

This site helps you browse Celectt Foods products and prepare a WhatsApp enquiry. Adding items to the cart, opening WhatsApp or browsing a product page does not itself confirm an order.

Order confirmation

An order is agreed directly with the store after availability, pack details, quantities, delivery arrangements and the final price are confirmed. Please check the confirmed details before proceeding with payment or delivery arrangements.

Product information and imagery

Pack sizes and prices are based on the store’s supplied lists. Product images are AI-generated illustrations of representative products or serving suggestions; actual appearance, cut, piece count and presentation may differ. Refer to the supplied product label and the store’s confirmation for ingredients, allergens and preparation instructions.

Prices

Prices are shown in Indian rupees. Snack pack prices are calculated from the per-kilogram rates supplied by the store. Any delivery charge and applicable final adjustments are confirmed before the order is agreed. If a catalogue error is identified, the store should clarify the correct price with you before proceeding.

Payment

This website does not collect payments or card details. Available payment methods and any payment due are agreed directly with the store. Do not assume that a payment method is accepted unless the store confirms it.

Delivery, cancellation and issues

See our shipping and delivery page and returns, refunds and cancellations page for the current process. These drafts do not establish a fixed delivery promise or refund deadline.

Responsible use

Use the website and contact channels for genuine shopping and support enquiries. Do not attempt to interfere with the site, impersonate another customer or misuse someone else’s information.

Your rights

Nothing in these terms removes rights or remedies that cannot be excluded under applicable law. If you have a concern, contact the store using the details below.